FAQs

Dipol Print at 97 St James's Street, Brighton offers same day printing on business cards, flyers, posters and more. Order online or call before midday to collect the same day from our Kemptown print shop.

Dipol Print in Brighton's Kemptown can produce business cards in as little as 30 minutes for urgent in-store orders. Same day printing is available on most products when ordered before midday.

Dipol Print at 97 St James's Street, Brighton offers A3, A4, A5, A6 and DL flyer printing with same day collection available. UK-wide delivery also available on all orders.

Yes — Dipol Print is located at 97 St James's Street in Kemptown, Brighton BN2 1TP, a short walk from Brighton city centre and the seafront. Open Monday to Saturday

Yes — Dipol Print supplies pop-up displays, SEG fabric stands,
roller banners and exhibition counters for businesses across
Brighton & Hove and the wider UK.

Dipol Print at 97 St James's Street, Brighton offers A3, A4, A5, A6 and DL flyer printing with same day collection available on selected sizes. UK-wide delivery also available on all orders.

Yes — Dipol Print is located at 97 St James's Street in Kemptown, Brighton BN2 1TP, a short walk from Brighton seafront and the city centre.

Yes — same day business cards are available at Dipol Print in Brighton. Order online before midday or visit us in store at 97 St James's Street, Kemptown, Brighton BN2 1TP.

Yes — same day collection is available at our Brighton print shop at 97 St James's Street, BN2 1TP. Order online before midday or call us on 01273 933260 to confirm availability.

Yes — Dipol Print is based at 97 St James's Street in the heart of Kemptown, Brighton BN2 1TP. We are open Monday to Saturday

Dipol Print at 97 St James's Street in Kemptown offers a full range of printing services including business cards, flyers, leaflets, posters, banners, exhibition displays, signage, packaging and promotional print. Same day printing available on selected products.

Dipol Print offers standard, premium, double-sided, wide and desktop roller banners. Same day printing available on selected sizes. Collect from our Brighton print shop or order online for UK delivery.

Yes — Dipol Print offers same day poster printing in Brighton on A4, A3, A2, A1 and large format sizes. Order before midday and collect from our print shop at 97 St James's Street, Brighton BN2 1TP.

Yes — Dipol Print offers PVC banners, Heras fencing banners, crowd barrier graphics and heavy duty banner frames for businesses across Brighton & Hove. UK-wide delivery available.

Dipol Print offers flat and folded leaflet printing in Brighton. Available in DL, A5, A4 and A3 sizes in bi-fold, tri-fold, gate fold and z-fold formats. Same day available on selected sizes.

Yes — Dipol Print offers stapled booklet printing in A4 and A5 sizes for event programmes, catalogues, brochures and training materials. Collect from our Brighton print shop or order online for UK delivery.

Yes — Dipol Print supplies feather flags, teardrop flags, crest flags and fin flags in four sizes. Available with ground spike, cross base, parasol and car foot bases. UK-wide delivery available.

You can log into your account from any device, and all your details and orders will remain synced. Just ensure your login credentials are correct.

When you register, you’ll receive a verification email. Click the link in the email to confirm your account.

To cancel your account, please contact our support team, and we will assist you in deactivating your account as per your request.

To register for an account, simply visit our website and click on "Sign Up" at the top of the page. You’ll need to provide your email address and create a password.

Log into your account, go to your profile page, and click "Edit" to update your personal details, billing information, and address.

Click on the "Sign In" button on our website and enter your registered email address and password. If you’ve forgotten your password, you can reset it via the "Forgot Password" link.

After logging in, go to "Account Settings" and update your shipping and billing addresses. You can change them anytime before placing an order.

Click on the "Forgot Password" link on the sign-in page, enter your email address, and we’ll send you instructions to reset your password.

You can deactivate or delete your account by contacting our customer support team, who will assist with the process.

Log into your account, go to "Account Settings," and update your email address.

No, each email address can only be associated with one account. If you need a new account, please register with a different email address.

Unfortunately, orders cannot be transferred between accounts once placed. Please contact us if you have any special requests.

We do not store your credit card details. For your security, all payments are processed through secure third-party payment providers.

You can add multiple shipping and billing addresses in your account.

Yes, you can change your password anytime by going to "Account Settings" and selecting "Change Password."

Please check your spam or junk folder. If you're still not receiving emails, ensure your email preferences are set correctly in your account settings.

For security reasons, we recommend keeping your account details private. However, you can share your order details with others as needed.

If you’re having trouble logging in, ensure your email and password are correct. If you’ve forgotten your password, reset it using the "Forgot Password" link.

You can reach our customer support team via email or by phone for any account-related issues.

Yes, you can access and download all past invoices from your account page.

You can log into your account from any device, and all your details and orders will remain synced. Just ensure your login credentials are correct.

When you register, you’ll receive a verification email. Click the link in the email to confirm your account.

To cancel your account, please contact our support team, and we will assist you in deactivating your account as per your request.

We accept credit cards (Visa, MasterCard), debit cards, and bank transfers for payments. Also we accept cash payments in-store

We do not accept cheques. We accept cash payments in-store. Online payments must be made via credit card or debit card.

You can pay for your order directly on our website during checkout using a secure payment gateway.

Yes, once your payment is processed, you will receive a copy of your invoice by email. You can also access it in your account.

VAT is applied based on the type of product and its usage. Certain products may be exempt from VAT, such as charity materials. 

Please check HMRC website for VAT on printing services.

During checkout, enter your discount code in the provided box, and the discount will be applied to your total order.

You can pay for your order securely via credit/debit card during the checkout process.

Yes, we use secure payment gateways(STRIPE) that comply with PCI-DSS standards to ensure that your payment information is protected.

Currently, we do not offer credit accounts. However, we do accept a variety of payment methods, including credit/debit cards.

Yes, if you have any store credit, it can be applied during checkout to reduce the overall cost of your order.

No, there are no additional charges for using a credit card. The cost of your order is the same regardless of the payment method.

No, we do not store your credit card information. All payments are securely processed through third-party payment providers.

The cost of printing is calculated based on the product type, quantity, paper type, and finishing options. You can get a quote directly on our website during checkout.

Yes, we accept payments via bank transfer. Please contact us for bank details, and note that processing times may take longer.

You will receive an order confirmation email once your payment has been processed successfully.

Unfortunately, we currently only accept one payment method per order, so please choose the most convenient method for you.

Yes, the minimum order value is £2.

Yes, if VAT applies to your order, we will send you a VAT invoice via email once your payment is processed.

Currently, we do not offer payment plans or instalment options. Full payment is required at the time of ordering.

If your order hasn’t been processed yet, you can contact us to update your payment method.

Yes, if changes are made to your order, we will send you an updated invoice reflecting the new costs.

Payment failures can occur due to incorrect payment details, insufficient funds, or network issues. Please verify your payment details or contact your bank for assistance.

If you’ve accidentally paid for the wrong product, please contact us immediately. If the order hasn’t been processed, we can assist you in cancelling and refunding it. Charges may apply.

While we currently do not offer loyalty discounts, we do provide seasonal promotions and discount codes from time to time.

We offer free delivery on all items.

Unfortunately, we only offer delivery within mainland UK.

Standard delivery within the UK typically takes 3-5 business days.

If your order hasn’t been dispatched yet, we can change the delivery address. Please contact us as soon as possible with the new details.

Yes, we offer direct shipping to clients. You can specify a different shipping address during the checkout process.

We take great care in packaging your orders securely to ensure they arrive in perfect condition. Larger orders may be packaged in boxes, while smaller items may be sent in padded envelopes.

Yes, you can choose the "click and collect" option and pick up your order directly from our location in Brighton print shop.

Same-day printing is available for orders placed before 2 PM. Contact us directly to confirm availability.

Yes, we offer various delivery methods. Please contact us for different options depending on your location and requirements.

We offer weekend delivery options depending on your location. Please contact us to discuss your needs.

Yes, next-day delivery is available for most orders within the UK. Additional charges may apply for express shipping. Please contact us to discuss your needs.

You will receive a tracking number once your order has been dispatched. You can use this number to track your delivery on the carrier’s website.

If your order is delayed, we will notify you and provide an updated delivery date. For urgent deliveries, please contact us directly.

Contact us immediately to change the delivery address before the order is dispatched.

If your order hasn’t arrived within the expected time frame, please contact us, and we’ll investigate the issue.

Free shipping is available for all orders.

We currently do not offer international delivery, but we may expand this option in the future. Please check back later for updates.

Simply visit our website, choose your desired product, upload your artwork, and proceed through the checkout process.

Orders can be cancelled only before they have been processed. Contact us immediately if you wish to cancel your order.Charges may apply.Check our T&C's

Yes, you can reorder any previous design by accessing your past orders in your account.

You can track your order via the tracking number provided in your order confirmation email.

If the order has not been processed yet, you may increase or decrease the quantity by contacting us.

Please contact us to discuss your needs and we’ll guide you through the process for custom orders.

Upload your artwork directly on our website during the checkout process. Ensure that the file meets our print requirements for the best results.

Yes, you can order multiple designs in one order, but each design must be uploaded separately.

Yes, we can arrange for multiple deliveries if required. Please contact us to discuss your needs.

If your order hasn’t been processed yet, you may be able to update it by contacting our customer service team.

Unfortunately, we do not accept returns or exchanges due to being custom-made. If you have any issues with your order, please do not hesitate to contact us.

You’ll receive a digital proof before production begins. You must approve it via email to proceed with printing.

Yes, if you’re placing a large order, we can provide a custom quote based on your specific requirements.

You will receive an order confirmation email once your order has been successfully placed.

Yes, during checkout, you can specify different sizes for each design you are ordering.